Last updated 2026-05-11
Refund Policy
Digital adult content is sold as a final, non-returnable transaction. Specific exceptions are described below.
Pre-launch placeholder. This page describes the policy framework Zensme operates under. The final, attorney-reviewed text will be published before any account becomes active.
General rule
All sales are final once content is delivered or unlocked. Subscription payments (where applicable) are non-refundable for the period in which they are charged.
Chargeback handling
Disputed transactions are handled through the payment processor under that processor’s rules. Excessive disputes may result in account suspension.
Statutory exceptions
Where mandatory consumer-protection law in your jurisdiction grants withdrawal rights, those rights apply notwithstanding the general rule.
Questions about this policy? Contact legal@zensme.com.